B-yond Voice

AI-Powered Voice Analysis Platform

We developed an in-house product, B-yond Voice, that transcribes, analyzes, and summarizes customer service and doctor-patient phone calls. It supports English and Arabic, providing:

• Speech-to-text transcription
• Sentiment analysis
• Topic modeling
• Severity ranking and keyword extraction
• We’ve deployed B-yond Voice in healthcare and call center environments, delivering dashboards with actionable insights using Power BI.